Support · Knowledge Base

Frequently Asked Questions

Everything you need to know about our peptides, ordering, shipping, and storage. Can’t find what you’re looking for? Contact us.

Ordering & Payment

We accept the following payment methods:

  • Card payments — Visa, Mastercard, and Amex via Stripe (secure, instant)
  • Bank Transfer (BACS) — details provided at checkout
  • Bitcoin (BTC) — via NOWPayments, with an additional 5% discount applied automatically
  • Monero (XMR) — via NOWPayments, with an additional 5% discount applied automatically

Yes — all discounts are applied automatically at checkout, no coupon needed:

  • Orders over £100 — 10% off applied automatically
  • Orders over £250 — 20% off applied automatically
  • Crypto payment (BTC or XMR) — additional 5% off on top of any other discount
  • Buy any 5 peptides — 1 free Bacteriostatic Water added to your cart automatically

Once your payment is registered, our dispatch team will process your order promptly. You will receive an email confirmation and tracking information once your order has been dispatched.

Yes. A Certificate of Analysis is available for every product we supply. Visit the relevant product page and select the Certificate of Analysis tab to download the PDF.

Shipping & Delivery

UK customers: Free next-day tracked delivery on all orders. Orders placed before 2pm Monday–Friday are dispatched the same day.

International customers: Orders over £200 qualify for free next-day DDP (Delivery Duty Paid) delivery — all duties and taxes are covered. Orders under £200 are sent via standard tracked courier (cost shown at checkout).

All orders are shipped in discreet, unbranded packaging with full tracking included.

All peptides are shipped in their lyophilised (freeze-dried) state to ensure maximum stability during transit. All orders are shipped in discreet, unbranded packaging with no external indication of contents.

Please allow up to 7 working days before contacting us. You can track your order using the tracking number sent to you by email. If you have a delivery issue after 7 days, contact our support team.

Products & Quality

No. All Mega Lab Peptides products are strictly for scientific research use only and are not intended for human or animal consumption. They are not medicines and have not been evaluated by the MHRA or FDA.

All peptides are manufactured to a minimum purity of 99%, verified by independent third-party laboratory testing using reverse-phase HPLC and mass spectrometry.

Yes — all our peptides contain trace amounts of mannitol, a sugar alcohol commonly used in lyophilised peptide production. It aids stability, solubility, moisture protection, and handling.

All our peptides are produced via chemical synthesis rather than bacterial expression systems. This eliminates the risk of LPS (endotoxin) contamination entirely, ensuring high purity and the complete absence of bacterial contaminants.

We do not offer pre-blended peptide combinations in a single vial. We recommend purchasing peptides individually to ensure full accuracy and control over your research.

Storage & Handling
  • Lyophilised (freeze-dried) vials — store at -20°C, away from light and moisture
  • Reconstituted vials — store at 2–8°C in a refrigerator, use within 30 days
  • Never freeze reconstituted peptides
  • Keep away from direct sunlight and heat at all times

See our full Reconstituting & Storage guide for detailed instructions.

  1. Allow to warm — bring the vial to room temperature before opening
  2. Work quickly — in a clean environment, handle only what you need
  3. Reseal immediately — close the vial tightly after use
  4. Store correctly — return unused peptides to appropriate storage immediately
Science & Technical

Peptides are typically produced using solid-phase peptide synthesis (SPPS):

  1. Anchor — the first amino acid is attached to a solid resin support
  2. Deprotect & couple — the protecting group is removed and the next amino acid is bonded
  3. Repeat — this cycle continues until the full sequence is assembled
  4. Cleave & purify — the peptide is detached from the resin and purified
  • Truncations — shorter fragments where synthesis terminated early
  • Deletions — the full sequence minus one or more amino acids at any position

Our 99%+ purity specification ensures these are within acceptable research limits.

Purity refers to the proportion of the sample that is the target peptide. Our minimum purity specification is 99%.

Yield refers to the actual mass of peptide recovered. The difference is typically due to the presence of water and salts in the sample — these are not contaminants but are inherent to lyophilised peptide products.

Still have a question?Our team responds within 24 hours on working days — Monday to Friday, 10:30–16:00.

Contact Us →

★ IMPORTANT NOTICE

Research Use Only

All products sold by Mega Lab Peptides are strictly for scientific research purposes only. They are not medicines, supplements, or for human consumption. They have not been evaluated or approved by the MHRA or FDA.

By entering this site you confirm that you are a researcher or scientific professional aged 18 or over, and that you understand and agree to these terms.